At SloorBD, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website sloorbd.com, shop with us, or interact with our services, including advertisements. As a Bangladeshi company, we aim to keep this policy simple and clear for our customers.
1. Information We Collect
We collect the following types of information to provide you with the best shopping experience:
- Personal Information: When you place an order, create an account, or contact us, we may collect your name, phone number, email address, delivery address, and payment details.
- Browsing Information: We collect data about how you use our website, such as pages you visit, products you view, and your IP address, to improve our services.
- Advertising Data: If you interact with our ads on platforms like Facebook or Instagram, we may collect information about your interests and preferences to show you relevant ads.
- Communication Data: If you reach out to us via email (sloorbd12@gmail.com), phone (+8801895238135), or social media (Facebook, Instagram), we may keep a record of our conversation to assist you better.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders for premium sneakers, men’s outfits, and watches.
- Send you order updates, such as confirmation and delivery details.
- Improve our website and services based on how you use them.
- Show you personalized ads on platforms like Facebook and Instagram to keep you updated about new products and offers.
- Respond to your questions or complaints via email, phone, or social media.
- Prevent fraud and ensure the security of your data.
3. Sharing Your Information
We do not sell or share your personal information with anyone except in these cases:
- Delivery Partners: We share your name, address, and phone number with trusted courier services to deliver your orders.
- Payment Providers: Your payment details are securely shared with trusted payment gateways to process transactions.
- Advertising Partners: We work with platforms like Facebook to show you relevant ads. They may use your data to personalize ads based on your interests, as per their own privacy policies.
- Legal Requirements: If required by law, we may share your information with authorities to comply with Bangladeshi regulations.
4. Your Rights
As our customer, you have the right to:
- Ask us what information we have about you.
- Request corrections to your information if it is incorrect.
- Ask us to delete your information, unless we need it for legal or order-related reasons.
- Opt out of promotional emails or ads by contacting us at sloorbd12@gmail.com.
To exercise these rights, please email us at sloorbd12@gmail.com or call +8801895238135.
5. Cookies and Tracking
Our website uses cookies (small data files) to make your shopping experience better. Cookies help us:
- Remember your cart items.
- Understand how you use our website.
- Show you personalized ads on platforms like Facebook and Instagram.
You can disable cookies in your browser settings, but this may affect how our website works for you.
6. Data Security
We take strong measures to protect your data, including secure payment systems and encrypted storage. However, no online system is 100% safe, so we encourage you to keep your account details private.
7. Third-Party Links
Our website or ads may link to other sites, like our Facebook or Instagram pages. We are not responsible for the privacy practices of these sites. Please check their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or laws. We will notify you of any major changes via email or on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
- Email: sloorbd12@gmail.com
- Phone: +8801895238135
- Address: S.S.K Road, Feni, Bangladesh (Google Maps)
Thank you for trusting SloorBD. We are here to keep your shopping safe and enjoyable!